Corporate Responsibility

As a large and growing company in a rapidly shifting industry, our approach to Corporate Social Responsibility continues to evolve as we solidify our long-term vision for the company, and expand the breadth of brands and services we offer to consumers worldwide.

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About this report

This report covers the company’s Corporate Social Responsibility (CSR) activities from our 2018 fiscal year until this report was published in March of 2019, unless otherwise specified. In preparing this report and selecting the topics and metrics to include, we have referenced the reporting frameworks developed by the Sustainability Accounting Standards Board (SASB) and the Global Reporting Initiative (GRI).
This report is an important step in disclosing more about our CSR efforts. Moving forward, we will continue to closely review the company’s overall strategies, create and use benchmarks to expand our efforts and commit our resources in the areas where we believe we can make a difference.

A Note From Our CEO

Booking Holdings helps millions of people experience the world every day through seamless technology powered by our six major brands.

Company Overview

We are the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories.

2018 Highlights

A year in review.

Community Engagement

Caring deeply for the communities in which we operate is a foundational belief across our companies.

Environment

We know that careful stewardship of the environment starts with our own business.

Employees

Our company and brands share a common commitment to help others experience the world. We work hard and take great pride in what we do.

Customer Privacy

Our millions of customers trust us with some of their private information whenever they use our sites.

Governance

We have governance practices and policies in place to ensure business conduct and performance aligns with the interests and expectations of stockholders and other stakeholders.