Finance Norwalk, Connecticut, USA

Senior Project Manager, Global Business Services

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands –, KAYAK, priceline,,, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.

Job Overview
Booking Holdings is currently undergoing a Finance Transformation initiative that will drive effective finance support for business management; promote strong governance and control in the organization; and have a world-class finance organization in terms of execution and efficiency.

As part of this newly formed organization (Global Business Services) we are building a leadership team that will focus largely on establishing Global Process Ownership (R2R, P2P, C2C) and transformation roles (Operations Management, Process Improvement, Program Management, and Organizational Change Management).

The senior project manager will be responsible for enterprise program management supporting global finance initiatives across the organization. This role will report to the Global Business Services Organization and will lead both the execution of strategic finance initiatives (Such as the implementation of SAP, Vertex, and Contract management to name a few) and the enablement of project management standards consistent with best practices and ensuring successful project delivery.

The Senior manager will have additional responsibility for enabling the organizations PMO capabilities and creating sound and mature business processes, tools, and templates for running cross functional projects – this will include working closely with the PMO Director and VP GBS to create a framework and repository for project management best practices.

  • Business Case models – to be developed with FP&A organization as part of project initiation, including models for selection evaluation and criteria

  • Project Charters and Governance models, workplans, status reporting, issue and risk management

  • Stakeholder analysis, communications and change management plans

  • Preparing and documenting post mortem processes including lessons learned, benchmarks, and other data

The Senior Project Manager will be responsible for supporting selection of tools for project management processes (MS Project, Smartsheet, etc) in addition to providing tools and supporting processes for creation and management of business processes – Process mapping tools).

The Senior Project Manager will also be responsible (as part of the career development path) for managing small team of project managers and building strength around functions to enable bench for future roles within EPMO functions, and other GBS roles.

The Senior manager will also have greater focus on continuous improvement as we partner to drive improvement opportunities using reporting, data, and analytics… working with problem solving tools and performing root cause analysis.

The senior project manager will be responsible for working closely with Finance leadership, FP&A, IT, and Business Teams to ensure projects are clearly defined (Scope, time, cost, and resources); and benefits are described in a business case and will be tracked through the lifecycle of the project. The responsibilities and duties of the role are described below in the context of enablement, execution, and business value management.

Responsibilities and Duties

  • Overall the position will break down responsibilities as follows

    • Running Strategic Projects ~65%

    • Building organizational capabilities ~30%

    • Leading team member (s) small team coaching developing ~5%

      • Running Strategic Projects (including process improvement)

        • Project manager for any one of our current portfolio of projects across organization. (ex. Tax system implementation, contract management, procurement system, accounting or consolidation, or ERP system implementation).

        • Responsibilities include all aspects of managing project lifecycle and applying relevant process and knowledge areas to ensure successful delivery of project (including communications and change management).

      • Building Organizational Capabilities

        • Beginning to apply lessons learned and organizational assets as inventory for other ongoing initiatives or business process improvement programs (creating tools and templates for work plans, charters, Risk, Issue, Actions, Deliverables, change management, requirements gathering, business cases, and executive reporting to name a few)

      • Team leadership and development

        • Managing project management associate (project analyst, coordinator, etc)


  • Bachelor’s Degree required. Advanced degree or CPA a plus

  • PMP or related project discipline (Prince 2, CSM, etc) preferred currently seeking

  • 8 – 12 years of experience leading global strategic initiatives, within a shared services environment undergoing financial transformation. Experience enabling an organizations Enterprise PMO capability

  • Experience coaching  and developing small team

  • Experience creating organizational capabilities surrounding Enterprise PMO

  • Experience working as program or project manager on significant project with global reach and executive exposure

  • Experience working with global teams, capable of bringing together stakeholders, to align requirements and drive improvements

  • Experience leading projects in a shared services environment

  • Ability to work successfully with consulting teams and strategic partners to maximize value and accelerate change

  • Experience working across global distributed workforce; with proven ability to influence and drive change

  • Understanding of Accounting Practices and Standards such as Gaap and IFRS

  • Understands and can execute on lean principles or six sigma, DMAIC to define opportunities, execute change, and solve problems

  • Understand and can execute initiatives using PMBOK framework to move an initiative efficiently through a project lifecycle

  • Has led technical requirements gathering using SDLC, etc

  • Experience operating in, and driving alignment and consensus in a complex and matrix environment

  • Effective communication style

  • Continuous improvement mindset

  • Ability to apply structured problem solving methods to address issues and drive root cause

  • Experience with largescale ERP implementations a plus

  • Experience with SAP, Oracle, or Netsuite

  • Experience with SaaS solutions Financial Systems

  • Knowledge of P2P, R2R, and C2C business processes

  • 25% average travel during normal circumstances

About BKNG
Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:
●    KAYAK
●    priceline
●    agoda
●    OpenTable
Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

EEO Statement:
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email with your request. M/F/V/D/SO

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