Finance Norwalk, Connecticut, USA

Senior Program Manager

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands –, KAYAK, priceline,,, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. 

Job Overview

Booking Holdings is looking for a Senior Program Manager to support the creation and execution of our Global Talent Sourcing Strategy.  The strategy would involve identifying and setting up a set of delivery centers located in favorable cost structures across the world. In addition, we would like to build technical expertise within these centers, referred to as ‘Centers of Excellence’ to serve the corporate office and our Brands.


The role for 2021 H2 is to identify the key projects across brands, run pilots, drive the 2022 planning process (in Q3 2021) allowing us to make big and strategic bets on this new delivery model.

Responsibilities and Duties

  • Identifies, prioritizes and drives programs and projects; establishes a pipeline/roadmap of programs and initiatives.

  • Provides technical and/or business consultative leadership for Program Management and Project Management functions.

  • Ensures and supports successful implementation of various programs; Monitors program delivery and provides coaching, counseling, and motivation to maximize employee performance.

  • Creates strong business cases and messaging that articulates the value propositions of a particular program / project.

  • Responsible for the effective management of the life cycle of all projects from start to end.

  • Proactively identifies and provides input into the development of Project Management strategies, policies, procedures, standards, methods including tools and templates.

  • Prepares, maintains and submits timely and comprehensive activity/progress/status reports and time recording/management reports.

  • Assist the leadership to develop and establish a strong Delivery Centers of Excellence (COE) operating model, program roadmap, and build an at-scale world class COE organization.

  • Contribute to overall Delivery Centers of Excellence (COE) strategy and direction setting.


  • Bachelor’s Degree in Finance, Technology, Business Administration or commensurate experience or educational background.  

  • Substantial knowledge (5+ years in commensurate role) managing talent sourcing projects for Fortune 500 companies.  

  • Expertise in technology, managed complex IT or Product portfolios. BPR/Global Business Service setup and operations. Setting up Centers to deliver on a specific technical expertise. 

  • Superior problem solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills.  Ability to work collaboratively with others from any functional area or background, to influence thinking, and gain acceptance.  Ability to comfortably work with both technical and non-technical audiences and to work with and through all levels in an organization.

  • Outstanding ability to diagnose problems that may be related to process, technology, strategy, or people and to put in place a clear plan to overcome the problem.

  • Solid financial acumen and ability to develop business cases that support new or improved project proposals.

  • International experience:  Self-awareness of communication style and cultural differences.

  • Consultative style:  Ability to formulate and articulate a perspective and present it in a manner that generates understanding and alignment.

  • Self-motivated and capable of operating independently with limited oversight.  Strong sense of personal accountability for work tasks. 

  • Comfortable acting in a role as individual contributor and influencer.

  • Comfort dealing with ambiguity and a fast-paced entrepreneurial environment.

  • 10%-25% average travel during normal circumstances.

About BKNG 

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands: 



  • priceline

  • agoda


  • OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email with your request. M/F/V/D/SO  

Our Brands