Finance Norwalk, Connecticut, USA

Senior Manager, Organizational Change Management

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands –, KAYAK, priceline,,, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. 

Job Overview

The Sr. Manager will develop and oversee the execution of an Organizational Change Management program for a key workstream that is part of a large scale finance transformation project.  Partnering with the business, project and functional stakeholders, the Sr. Manager will build and deliver an end-to-end change program to meet business needs and drive adoption of the future state.  

Working with the OCM team, this Sr. Manager will ensure the change strategy aligns to the broader OCM approach. Further, the Sr. Manager will support the advancement of the OCM practice and additional work streams as needed.

Responsibilities and Duties

  • Lead the development of the OCM Strategy and plan for a large scale finance transformation  

  • Serve as day-to-day workstream lead, interfacing with key partners and stakeholders (e.g. Finance Leaders, Project Managers, Functional SMEs, End-Users, etc) 

  • Conduct change impact, readiness and stakeholder assessments; create change program to address all identified change related impacts 

  • Identify and manage communication channels; deliver timely and relevant workstream communications 

  • Partner to integrate and deliver learning/training as part of change program 

  • Establish programs to mitigate any anticipated resistance  

  • Define success metrics and evaluate end-user readiness 

  • Integrate change management activities into broader workstream project plan; track progress, report and manage against any issues/risks 


  • Bachelor’s or Advanced Degree in related fields [e.g. Organizational Management, Organizational Psychology, etc.]

  • Experience delivering change programs for ERP implementations (preferably SAP S/4HANA) 

  • Background in large scale global transformation

  • In-depth knowledge of OCM; experience delivering end-to-end programs (Change Management certification preferred (i.e. Prosci certified)) [Minimum 8 years experience]

  • Prior experience managing a team

  • Strong project and program management experience 

About BKNG 

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to travel across borders more freely, time zones, languages, and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:



  • priceline

  • agoda


  • OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity, and collaboration.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.

The base salary range for Connecticut and the NYC metro area is $144,000-$176,000.

EEO Statement:

Booking Holdings is an equal-opportunity employer in accordance with all applicable federal, state, and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth, and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, please email with your request. M/F/V/D/S

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