Finance Norwalk, Connecticut, USA

Senior Manager, Finance & Analysis Global Business Services

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands –, KAYAK, priceline,,, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. 

Job Overview

Booking Holdings is currently undergoing a Finance Transformation initiative that will drive effective finance support for business management; promote strong governance and control in the organization; and have a world-class finance organization in terms of execution and efficiency. 

The Senior Manager, Finance & Analysis Global Business Services will report to Finance Director GBS and will be responsible for assisting with managing and tracking costs for our finance transformation program (Project Morpheus) across all brands. This role will be responsible for coordination between the Finance Director, Enterprise PMO, and Brand Leads (IT and Business) to ensure we have a consistent approach in capturing and revising estimates for resourcing (internal and external) within each brand, managing professional services expense, and capital investments. The Sr Manager will be accountable for maintaining the overall transformation budget, with over $100m in investments, working to ensure each workstream and initiative is accurately accounted for. This includes initiatives such as our SAP S/4 implementation, SAP Central Finance, Blackline, Conga, Vertex, and other strategic initiatives. In addition to managing and capturing ongoing costs, this role will be responsible for assisting the Finance Director in ensuring a process is in place for reviewing, reporting, and tracking incoming invoices in relation to service providers and other expenses to maintain sound controls in cost management and supplier relationships. 

Position will be responsible for establishing overall program governance processes with direction from the Finance Director, which will include a process to produce a monthly Finance package for Project Morpheus for reporting out to brand CFOs, Group CFO, Accounting teams, and FP&A leadership. Above cost tracking, reporting, and governance; position will also be responsible for beginning to develop and quantify benefits associated with the program including preparing benefit analysis and tracking to ensure committed benefits are delivered and properly allocated. This would include benefits such as cost efficiencies related to retirement of existing ERP systems and moving to a single platform as well as, organizing business process and operating model-related efficiencies resulting from process centralization, labor arbitrage, and waste elimination. 

And finally, this position will work closely with GBS Leadership, Finance Director, GPOs, and EPMO Director to assist in developing process scorecards, metrics, and KPIs to track cost of services, transaction costs, cycle times, and process output such as time to close , DPO and DSO.

Responsibilities and Duties

  • Track and manage all program costs related to our finance transformation program (Morpheus) over the next 5 years.

  • Develop governance processes and reporting cadence in support of above cost tracking and cost management.

  • Ensure awareness, transparency and visibility of all program costs, including socialization with senior leadership as part of the monthly reporting package.

  • Develop benefit analysis related to transformation investments, and track and manage accordingly. 

  • Create process scorecards, work to report on efficiency and effectiveness of processes; perform benchmarking, and work with GPOs and process leads to report on outcomes of business processes. 

  • Assist operational excellence organization with process taxonomy and performance improvement opportunity tracking.


  • Bachelor's Degree required

  • 8-12 years of experience required

  • Proficiency with planning, budgeting, and analysis tools such as Anaplan, Vena solutions, or Hyperion Planning  

  • Understanding of relational database and comfortable working with large sets of data (finance and operational data)

  • Proficiency with data analysis tools like SQL and ETL concept, 

  • Experience with RPA tools like UiPath, Automation Anywhere, Blue Prism helpful

  • Alteryx Knowledge a plus 

  • Proficient with Microsoft Office Suite including advanced Excel, Access, PowerPoint, Power BI, Power Apps experience 

  • Solid understanding of complex databases and data warehouses 

  • Experience in a Productivity & Performance Management team/role would be a plus 

  • Analytical and problem solving capacities to synthesize large quantities of complex data to generate meaningful insights 

  • Proven ability to interact with multiple levels of leadership both internally and externally, and influence peers and senior management in a complex, geographically dispersed matrix organization 

  • Self-directed, dynamic and customer-centric change-agent who thrives in a challenging and changing environment 

  • Highly collaborative; aligns effectively with colleagues and business partners to deliver results while maximizing the success of all contributors 

  • Skilled communicator and proven relationship builder, able to operate within a multitude of formal and informal networks while managing the competing interests of varied stakeholders 

  • Champions productivity improvements through Practical Process Improvement (PPI) and has a commitment to continuous learning

About BKNG 

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands: 



  • priceline

  • agoda


  • OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

All compensation inquiries are to be sent to Please note that only Connecticut based applicants will be responded to. Please confirm your name, Connecticut home address, the specific job you have applied to, and the date you made that application to allow us to respond to your inquiry. Due to inquiry volume, please expect up to 5 business days to receive our response. Note no adverse employment/hiring decisions will be made for exercising your rights as a resident of Connecticut.

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email with your request. M/F/V/D/SO  

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