Finance Dublin, Ireland

Risk Manager

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. During 2019, the Company had consolidated revenues and net income of $15.1 billion and $4.9 billion, respectively, and a current market value of approximately $60 billion.

Booking Holdings Financial Services (hereinafter “BHFS”) is based in Dublin, Ireland and provides financial services in the form of payment services and e-money products across all the brands. BHFS is committed to conducting its business in compliance with applicable laws, regulations and guidelines, with integrity and to the highest ethical standards.

Job Overview

The Risk manager is responsible for Operational Risk within the Booking family of businesses. Operational Risks are potential failures in the day to day business activities including the systems, equipment, people, and process that supports and enables BHFS to execute on its vision of creating the Global Experience Marketplace. The role of Risk Manager for BHFS includes overseeing the control and management of the BHFS Risk Universe, and reporting these risks to the Risk Committee on a monthly basis. 

The Risk Manager will be part of the Risk Team, an independent "second line of defense” function, that is charged with proactively identifying potential operational risks and ensuring adequate controls are in place to guard against financial loss.  The Operational Risk Management Team is also responsible for assessing the effectiveness of the control environment through ongoing independent challenges and targeted reviews as well as other Compliance, Conduct & Operational Risk framework. Ensuring there is an adequate business continuity plan in place for the business activities. Ensure that all regulated activities are in line with the required control environment, as stipulated in the risk control framework.

Responsible for organizing the Risk Committees in support of the Chief Risk Officer, including setting the agenda, organizing the Risk Control map for BHFS in line with the Risk Appetite of the organisation.  The role includes protecting the company’s assets from risk of loss due to credit risk, chargeback exposure, and fraud risk, and assessing the need for collateral. 

This role will be remote until the office in Dublin, Ireland is open.

Responsibilities and Duties

  • Ownership of the Risk Control Framework

  • Engage as a key Liaison between the business units and the BHFS regulated entity regarding key risks

  • Assessment of business models in the context of due diligence and compliance with the guidelines of the NCA and payment institutions

  • Monitor policy implementation and validate adherence

  • Drive efforts to ensure timely remediation of issues relating to policy non-compliance and emerging risk

  • Work closely with Internal Audit to ensure all audits are scheduled with full cooperation from the functional units

  • Facilitate internal audits in cooperation with Internal Audit team and the required functional units

  • Ensure Remediation Plans  are managed and resolved with the respective functional units in a timely fashion

  • Ensure the Business Continuity Plan and the Disaster Recovery Plans are updated and managed

  • You will identify potential threats and create plans to prevent and mitigate problems

  • Monthly reporting

  • Internal contact for risk management and compliance inquiries

  • Training of partners and customers on risk management processes

  • Assist with communications with CBOI and card Associations as required

  • Manage analyst staff

  • Manage Risk Committee reporting for all BHFS Risks

Qualifications

  • Third level degree qualification preferable at certificate, diploma or degree level or equivalent

  • 3-5 year's experience in the payments or online travel industry or in the risk management of online ecommerce business in the European market

  • Performance of managing BCP and DR plans for regulated entities

  • Assessment of business models in the context of due diligence and compliance with the guidelines of the NCA and payment institutions

  • Managing a team of risk analysts and overseeing the key risk management functions of the team including key operational risks 

  • Conducting assessments to define and analyze possible risks

  • Evaluated the gravity of each risk by considering its consequences

  • Audited processes and procedures

  • Developed risk management controls and systems

  • Designed processes to eliminate or mitigate potential risks

  • Created contingency plans to manage crises

  • Evaluated existing policies and procedures to find weaknesses

  • Prepared reports and present recommendations

  • Helped implement solutions and plans

  • Evaluated employees’ risk awareness and trained them when necessary

  • Excellent interpersonal skills and ability to influence and negotiate with senior stakeholders

  • Succinct Communicator – ability to break down complex issues and communicate at all levels in the organization

  • Ability to work in a cross-functional matrix environment

  • Excellent understanding of vulnerability management and associated tools and solutions

  • Highly motivated. Ability to work under pressure and under your own initiative

  • Solution driven with demonstrated ability to meet deadlines and deliver results

  • Excellent analytical skills

  • Travel required – 25%

About BKNG 

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands: 

  • Booking.com

  • KAYAK

  • priceline

  • agoda

  • Rentalcars.com

  • OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/SO  

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