Compliance Dublin, Ireland

Regulatory Compliance Manager

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. During 2019, the Company had consolidated revenues and net income of $15.1 billion and $4.9 billion, respectively, and a current market value of approximately $60 billion.

Job Overview

Booking Holdings Financial Services Ireland, is looking for a Regulatory Compliance Manager with strong experience in Financial Services to act as a critical partner to our business, helping develop, launch, and enable our mission to deliver a world-class payments operation to support Booking Holdings Inc’s brands globally. The selected candidate will have the chance to witness firsthand the investment in digital technology that helps take the friction out of travel. The Regulatory Compliance Manager will assist in ensuring the business complies with laws, regulatory requirements, policies and procedures across Ireland and EEA business. You’ll report directly to the Chief Compliance Officer. This will be a controlled function role. Harnessing the strategic vision of the company this role will be responsible for establishing standards and implementing procedures to ensure that the Regulatory compliance programs throughout the organisation are effective and efficient in identifying, preventing, detecting and correcting noncompliance with applicable laws and regulations and producing useful management information to support the business as it continues to scale. Given the collaborative nature of the business you will be consistently business partnering with the product, operations, engineering and marketing teams to ensure you understand the intricacies of operations. This opportunity represents an exceptional chance to embed yourself with one of the world’s most exciting organisations and help define the future for accessing travel experiences across the world.

Responsibilities and Duties

The Regulatory Compliance Manager will be part of the Compliance team and be instrumental in ensuring the organisation meets its strategic objectives under the umbrella of the Booking Holdings Inc family of Brands, with a particular focus on the Ireland and EEA.

You will provide assurance to CCO that there are effective and efficient systems,  policies and procedures in place, well understood and respected by all employees, and that the company is complying with all regulatory requirements.  The Regulatory Compliance Manager will:

  • Management of Compliance Charters, Policies and Procedures including Complaints documents

  • Monitor Regulatory Horizon and assess impact of any changes

  • Responsible Regulator engagement

  • Management of Regulatory Log and Regulatory Returns Calendar for Compliance and overall entity

  • Oversight of Complaints and Trend reporting and ownership of Customer/Partner Services Outsourced relationship relating to Complaints.

  • Provide training to Customer/Partner Services on Complaints Handling and provide all employees training on all Regulatory matters.

  • Guidance and Advice on New Business Initiatives

  • Responsible Regulatory related Internal Audit 

Qualifications

  • Minimum 5  years Compliance/Regulatory experience at a mid management level, in a regulated financial services business.

  • Background in law, accounting, finance or related disciplines.

  • Demonstrated experience dealing with financial services regulators

  • Knowledge of EU payment and e-money regulations and the Sarbanes-Oxley Act (SOX) 

  • Professional Diploma in Compliance (LCOI) or equivalent

  • Strong knowledge of Irish and EU financial services regulatory frameworks

  • Knowledge of Irish regulatory Requirements

  • Enhance compliance culture within the organisation. Provide the relevant training and regular updates to heighten staff’s compliance awareness.

  • The ability to prioritise activities and delegate to others both within the business and external partners

  • Experience in implementing compliance frameworks at dynamic, scaling and innovative companies with a global reach 

About BKNG 

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands: 

  • Booking.com

  • KAYAK

  • priceline

  • agoda

  • Rentalcars.com

  • OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/SO  

Our Brands