Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.

Booking Holdings Financial Services (hereinafter “BHFS”) is based in Dublin, Ireland and provides financial services in the form of payment services and e-money products across all the brands. BHFS is committed to conducting its business in compliance with applicable laws, regulations and guidelines, with integrity and to the highest ethical standards.

Job Summary

Develop the Product Roadmap for BHFS. Implement new and enhanced product suite for the company. Manage the Product Governance process.

Key Responsibilities

• Develop Product Roadmap and Governance process for BHFS.

• Develop a detailed understanding of the Products impacting BHFS, particularly from a regulatory perspective. Be fluent in all products affecting BHFS.

• Work closely with Brands to understand impact of product changes on BHFS and oversee implementation across the BHFS entities.

• Assess product changes, impact, design and scoping of new products and enhanced/amended products from a technical and regulatory perspective. 

• Work closely with legal, compliance, operations and technology teams to understand the impact of new products/markets or changes in the development and launch of products.

• Ensure compliance of all products and product changes with relevant regulations. 

• Set up and run the governance process for BHFS and present to senior stakeholders including Executive Management Team and Board

• Establish the appropriate metrics to report on product performance. 

• Collaborate with stakeholders at all levels in the development and ongoing running of the product portfolio.

• Work with the Firm’s senior management team and external suppliers of services to identify, evaluate and document new product features and functional changes on the technology platform.

• Ensure all changes are well documented with both a clear articulation of the business need, customer impact and the requirement for the development teams.

• In an Agile environment work with the development teams and business SMEs to specify / story board / prototype the solution design and requirements.

• Track and manage the delivery of the feature developments on the roadmap to plan.

Knowledge Skills & Abilities

• Bachelor’s degree or equivalent program in Computer Science, Business Information Systems or related discipline.

•  8+ years experience in working in a Product role with 4+ in a senior Product role in regulated financial entities and specifically in the payments business is essential. Proven track record of leading Product through fast company growth.

• Indepth understanding of payments and payments products and FCRM (Financial Crime Risk Management) products.

• Experience in product management best practice methodologies with certification.

• Excellent communication skills, both written and verbal, with all internal and external business stakeholders and product teams. Strong analytical and problem-solving skills with a meticulous attention to detail.

• Excellent Customer Service ethos, understands the customer needs.

• Builds strong relationships with all stakeholders. Collaborates, builds partnerships with others to meet shared objectives.

• Solid track record of achievement in your career to date

• Experience working in a fast-paced, technology-centric business.

• Very organised and able to develop and run very structured frameworks and processes

• Results oriented. Proven ability to prioritise projects and initiatives and align to corporate and product goals.

• Able to deal with ambiguity and work independently as well as part of a cohesive team

• An ability to communicate complex issues to diverse audiences, orally and in writing, in an easily-understood, authoritative, and actionable manner

• Excellent presentation skills, especially with senior executive audiences

• Unquestionable personal code of ethics, integrity, diversity and trust

• Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment

• Succinct Communicator – ability to break down complex issues and communicate at all levels in the organization.

• Ability to work in a cross-functional matrix environment

• Solution driven with demonstrated ability to meet deadlines and deliver results.

• Candidates must be willing to travel as required, including international travel.