Finance Norwalk, Connecticut, USA

Global Process Manager, RTR

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands –, KAYAK, priceline,,, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. 

Booking Holdings is currently undergoing a Finance Transformation initiative that will drive effective finance/accounting support for business management; promote strong governance and control in the organization; and have a world-class finance organization in terms of execution and efficiency.

To support this transformation, we are hiring a RTR Process Manager within the Global Business Services organization. This role, reporting to the Senior Director, Global Transformation and Process, will be responsible for helping drive standardized global processes, leveraging best in class technology being implemented globally, and ensuring strong governance and control in project execution. This role will interface heavily with our global entities and corporate personnel at various levels across the organization, as well as the internal and external auditors. The role will manage projects/change initiatives with a global team of leaders and a large diverse global stakeholder base.

In this role you will get to:

  • Partnering with Global Process Owners to perform business process re-engineering, requirements definition gathering, process analysis and design, workflow analysis, and developing as-is and to-be business processes.

  • Collaborate across the organization on company-wide initiatives to support the Finance transformation roadmap (people, process, technology) through establishing strong relationships with all levels of the business (including cross-functional stakeholders), managing stakeholder expectations, and facilitating discussions to ensure information flow, transparency, collaboration and effective execution of solutions that are aligned to business needs.

  • Developing and/or influencing new ideas/approaches. Establish procedures and practices which promote the adoption of appropriate solutions and sustainability of desired results.

  • Staying up to date on industry trends and innovations and future finance system developments to be able to provide value-added input to the business.

  • Assisting on special projects and work streams requiring analytical skills and knowledge of systems/processes related to business acquisitions, financial systems implementations, upgrades, or changes in accounting policy.

  • Driving delivery and execution of select projects/ work streams, including both longer term global initiatives and shorter-term process improvements.

  • Contributing to the project scoping and planning by documenting project goals, requirements, KPIs, roadmap and main deliverables, tracking completion of project milestones and maintaining project artifacts.

  • Interacting with project sponsors, project stakeholders and multiple business and technical teams to define and document requirements, key design decisions and complex features.

  • Managing project Actions, Risks, Issues and Dependencies, including appropriate escalations and anticipating bottlenecks while balancing business needs with technical constraints.

  • Working with the Organizational Change Management team to ensure appropriate communication planning, stakeholder analysis, and change management activities.

  • Creating, maintaining and disseminating project information, project issues and status to stakeholders, in a concise, accurate, and professional manner.

  • Adhering to internal governance and program management standards as prescribed by the Enterprise Program Management Office.

What you have:

  • Bachelor's Degree in related field

  • CPA/CA preferred

  • Big 4 public accounting experience preferred and/or multinational corporate environment

  • Experience managing global Finance Transformation projects and initiatives, preferably with a focus on RTR process improvement and standardization.

  • Proven ability to analyze moderately complex RTR business processes. 

  • Facilitate finance process design workshops to identify current state issues and future state objectives.

  • Ability to work across multiple functions and entities to drive governance and process enhancements.

  • Ability to manage multiple priorities in a dynamic, rapidly growing and fluid organization. 

  • Ability to effectively communicate at various levels of the organization tailored appropriately to the audience. 

  • Proven ability to interact with and influence peers and senior management in a complex, geographically dispersed organization.

  • Candidate should demonstrate effective collaboration skills up, down and across the organization.

  • Excellent written and verbal communication skills.

  • Strong Microsoft Excel and Google sheets skills.

  • Experience with SAP is preferred.

  • Project management and/or transformation experience is a plus, as well as experience with OneStream.

Our Commitment to Diversity 

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

There are a variety of job related factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.

The base salary range for Connecticut and the NYC-metro area is $131,400-$160,600.

We are proud to offer a comprehensive benefits program designed to keep you and your family healthy, plan for the future and make the most out of life. For a glimpse of our benefits offerings, please see here. In addition to competitive health and wellness benefits, we currently offer other perks to eligible employees, such as: tuition reimbursement, fitness reimbursement, discounts, and more! 

If this role resonates with you, we encourage you to click the "apply" button!

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email with your request. M/F/V/D/S


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