Compliance Norwalk, Connecticut, USA

Senior Project Manager, Global Privacy

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. During 2019, the Company had consolidated revenues and net income of $15.1 billion and $4.9 billion, respectively, and a current market value of approximately $60 billion.

Job Overview

The Global Privacy Senior Project Manager will be responsible for leading complex, global privacy projects, developing processes, managing and communicating project definitions, achievements, milestones, schedules and project status for new and ongoing projects.  The Senior Project Manager will plan requirements and usher projects through the entire project lifecycle.  This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders.  These projects often span offices, time zones and hemispheres and it’s the Project Manager’s job to keep all the players coordinated on the projects progress and deadlines. 

As the Senior Project Manager you will have the opportunity to influence and build relationships with team members in all functional areas and levels of the organization – tech, legal, marketing, compliance and of course privacy, across Booking Holdings and its Brands ensuring that all products, services and projects are designed with privacy in mind and by ensuring the privacy team’s work is tracked, accounted for, and delivered on time.   You will use your expertise to decrease privacy risks for Booking Holdings.  You will need to think big and help organizations implement controls that allow them to conduct business efficiently while keeping our customers’ privacy at the forefront of all that we do. This role can be US remote based.

Responsibilities and Duties

  • Develop the strategy and implementation plan for complex privacy projects and initiatives; define plans, milestones and success criteria

  • Develop processes, documentation and communications for project rollouts and for executive meetings 

  • Act as a subject matter expert on project management and implementation planning and coordinate cross-brand project and implementation planning 

  • Work with Chief Privacy Officer, Legal, Risk and Controls, Data Protection Officers, and others as liaison to provide effective coordination of initiatives under analysis and execution

  • Lead privacy program projects from requirements through launch, including managing complex project schedules

  • Provide senior leadership and functional leaders with updates on progress against plans, performance indicators and success metrics

  • Project manage and execute on the implementation of key privacy controls and business processes that are foundational to Booking Holdings’ privacy strategy

  • Develop requirements, scope projects and estimate resource requirements to facilitate compliance with international privacy frameworks

  • Prioritize and solve problems that impede project outcomes

  • Build relationships with Brand partners

  • Develop project schedules and workflows; manage project timelines and key milestones to consistently meet or exceed goals

  • Create success metrics and criteria, manage communication of progress/status 

  • Host project and working group meetings representing BH Privacy with Brand Privacy and Project leaders

  • Develop a reporting dashboard and ensure all reports, milestones and tasks are kept up to date in the reporting framework

  • Coordinate cross-brand reporting strategy and input from the Brands

  • Track key success and performance indicators and delivery against objectives

Qualifications

  • CIPP, CIPT, CIPM, CISSP, or similar certification

  • Project Management accreditation similar to PMP certification

  • 8+ years of experience in program or project management

  • Experience working with global, cross-functional teams

  • Experience with privacy principles and frameworks and/or compliance requirements

  • Hands-on experience with project management software

  • Hands-on experience building project management frameworks and dashboards in the absence of software and any prior plans (starting from scratch)

  • Hands-on experience working with risk and controls frameworks

  • Proven ability to develop, manage and execute on privacy initiatives

  • Excellent interpersonal, communication and leadership skills with the ability to quickly build credibility and influence

  • Ability to establish and maintain a culture of risk management and compliance while delivering on our commitments to customers

  • Ability to be flexible and agile.

  • Proven ability to manage multiple and competing priorities simultaneously while remaining a collaborative team player

  • Strong verbal and written communication skills with demonstrated experience engaging and influencing leaders, across functions including an ability to effectively communicate with both business and technical teams from senior leadership down to the technical and operational engineers

  • Experience with IT best practice frameworks and Operational Excellence concepts or methodologies a plus

About BKNG 

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands: 

  • Booking.com

  • KAYAK

  • priceline

  • agoda

  • Rentalcars.com

  • OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/SO  

Our Brands