Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.
The Booking Holdings Financial Services (BHFS) group is an international group of companies that is owned by Booking Holdings Inc. and will enable the delivery of regulated financial and payments services to customers of the BKNG brands around the world.
We’re currently searching for an experienced Director Program Management to join Booking Holdings Financial Services US. The ideal candidate will have a sharp business mind and a proven ability to strategize and implement multi-year, cross-functional program initiatives. As a proven leader, you will have a strong talent for project coordination, socialization, escalation and obstacle management and delegation. Ultimately, you are motivated by the desire to optimize productivity and nurture program success from inception to completion with proper controls and operational readiness for execution.
Strategize, implement, and maintain the company’s program initiatives that adhere to organizational objectives
Defining the program governance and framework
Develop program assessment protocols for evaluation and improvement
Maintain organizational standards of satisfaction, quality, and performance
Oversee multiple project teams, ensuring program goals are reached
Manage budget and funding channels for maximum productivity
Work closely with project sponsors, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
Manage program and project teams for delivery, optimal return-on-investment, and coordinate and delegate cross-project initiatives
Identify key requirements needed from cross-functional teams, stakeholders and external vendors and consultants
Develop and manage budget for projects and be accountable for delivering against established business goals/objectives
Work with various stakeholders to identify risks and opportunities across multiple projects within the department
Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders
Lead best practices within the Function/Unit on Project Management methodology and behaviors
Holds teams/colleagues to account of next steps and objectives, records where these have been missed
Owns the communication, program reporting, and calendar for the function and partners with Internal Communications to senior managers to ensure content is relevant and transparent to the organization
Knowledge and skills
Bachelor’s degree in business administration or related field
10+ years in an advanced management role
10+ years of experience as a Program Manager, delivery leader, or related discipline with ideal candidate having relevant experience in a regulated financial institution or payments institution
Highly structured, results driven & eager to make an impact
Analytical skilled and mastering data handling
Proven stakeholder management; proactively manages a large amount of stakeholders
Well-developed business acumen
Excellent communication and influencing skills
Strong project management skills including experience with a range of different methodologies and techniques.
Must be flexible and pragmatic in the methods employed- not dogmatic.
Ability to break up a complex problem into actionable and easy to understand solutions
Able to function well within ambiguity and tell a clear story with data/insights
Interpersonal skills focused on collaboration, building links and relationships within diverse product teams, across organization and outside
Exceptional leadership, time management, facilitation, and organizational skills
Outstanding working knowledge of change management principles and performance evaluation processes
Experience in a regulated environment is highly desirable