Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.
This Director Business Integration role is an opportunity to work for the world’s leading provider of online travel & related services at the holding company level.
Ranked as one of the world’s most innovative companies, Booking Holdings (BHI) has a global presence in more than 220 countries and territories through six primary brands: Booking.com, Priceline, Kayak, Agoda, Rentalcars.com, and OpenTable.
Collectively, Booking Holdings operates in more than 220 countries and territories in Europe, North America, South America, the Asia-Pacific region, the Middle East and Africa in more than 40 languages.
The role will report directly to the VP Business Integration and will be based in Norwalk, CT. The company is ideally looking for someone who has experience working in a fast growth and innovative environment in the e-commerce space. He/she will be required to work cross functionally and internationally with the senior Brand executives and integration teams to help with the strategic growth of the business. The Director Business Integration will support the company’s operating units (Brands) with the integration of acquisitions, x-Brand strategic initiatives and business transformation. In addition, this role will help drive the Booking Holdings level governance process for integration and strategic initiatives. As such, he/she will be capable of developing strong partnerships with senior business leaders and working in a highly collaborative way across a broad range of initiatives. The ideal candidate will be passionate about the value of ongoing process improvement, leveraging technology and thrive in an evolving, fast-paced workplace. Qualified candidates will have meaningful experience working in post-merger integration, strategic program management and business transformation.
Responsibilities and Duties
Work with Corporate Development, Strategy and Brand leaders to develop integration plans, KPI’s, and provide recommendations for optimization
Develop plans for key initiatives and detailed roadmaps for execution of strategic programs and business transformation implementation
Provide support to VP Business Integration in obtaining buy-in from leadership team on key initiatives
Develop strong stakeholder relationships with Corporate Development and Strategy teams and across Brands and maintain effective communication channels
Work proactively with the Brands and Strategy on business requirements, process changes, implementation plans, etc. for strategic programs
Proactively manage risk, anticipate potential issues and implement appropriate mitigations
Keep executive sponsors informed via program management of the enterprise level integration dashboards for the portfolio of integrations and initiatives
Support Business Integration leader in driving the Booking Holdings level quarterly governance review process for integrations and strategic investments
Maintain currency of the Booking Holdings Integration Playbook and contribute thought leadership to advance the next versions of the playbook
Engage in leadership of business transformation initiatives and support the development of initiative level program management offices
A Bachelor’s degree, Business Administration or Operations; MBA is preferred
Minimum of 5-8 years of experience in post-merger integration and/or large x-enterprise strategic program management in e-commerce, B2C SaaS business and/or a global software business
Preferable -2-4 years experience in business transformation
Experience in e-commerce and a multi-brand business strategy is preferred
Experience building and leading a Program Management Office for multiple concurrent initiatives
Experience in planning, leading and supporting post-merger integration, cross-functional / global transformation programs / initiatives and facilitating discussions with executives
Experience reengineering end-to-end business processes. LEAN, Six Sigma or LEAN Sigma knowledge or certification is an asset
Experience working internationally and x-culturally on major initiatives
Advanced proficiency in Project Management tools, PowerPoint and Excel
Ability to be objective and think critically in consideration of leading practices that enable successful integrations
Demonstrated leadership and influence skills including ability to lead and collaborate with cross-functional management without formal reporting relationship
Experience in identifying risks to project implementations and associated mitigation strategies
Demonstrated ability to understand and design business processes and design solutions
Strong interpersonal skills, maturity and good judgment and capability of communicating with a diverse range of individuals. Ability to effectively communicate with all levels of the enterprise
Strong written communication skills and proven capacity to develop and deliver a point of view
Ability to build relationships with multiple x-functional teams to successfully implement projects
Innovative mindset and experience working in B2C internet service businesses
Ability to travel internationally. Travel requirement can range from 40%- 50%
Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:
Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email firstname.lastname@example.org with your request. M/F/V/D/SO