Finance Norwalk, Connecticut, USA

Director, Business Integration

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands –, KAYAK, priceline,,, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. 

Job Overview

This Director Business Integration role is an opportunity to work for the world’s leading provider of online travel & related services at the holding company level.

Ranked as one of the world’s most innovative companies, Booking Holdings (BHI) has a global presence in more than 220 countries and territories through six primary brands:, Priceline, Kayak, Agoda,, and OpenTable.


Collectively, Booking Holdings operates in more than 220 countries and territories in Europe, North America, South America, the Asia-Pacific region, the Middle East and Africa in more than 40 languages.


The role will report directly to the VP Business Integration and will be based in Norwalk, CT. The company is ideally looking for someone who has experience working in a fast growth and innovative environment in the e-commerce space. He/she will be required to work cross functionally and internationally with the senior Brand executives and integration teams to help with the strategic growth of the business. The Director Business Integration will support the company’s operating units (Brands) with the integration of acquisitions, x-Brand strategic initiatives and business transformation. In addition, this role will help drive the Booking Holdings level governance process for integration and strategic initiatives. As such, he/she will be capable of developing strong partnerships with senior business leaders and working in a highly collaborative way across a broad range of initiatives. The ideal candidate will be passionate about the value of ongoing process improvement, leveraging technology and thrive in an evolving, fast-paced workplace. Qualified candidates will have meaningful experience working in post-merger integration, strategic program management and business transformation.

Responsibilities and Duties

  • Work with Corporate Development, Strategy and Brand leaders to develop integration plans, KPI’s, and provide recommendations for optimization

  • Develop plans for key initiatives and detailed roadmaps for execution of strategic programs and business transformation implementation

  • Provide support to VP Business Integration in obtaining buy-in from leadership team on key initiatives

  • Develop strong stakeholder relationships with Corporate Development and Strategy teams and across Brands and maintain effective communication channels

  • Work proactively with the Brands and Strategy on business requirements, process changes, implementation plans, etc. for strategic programs

  • Proactively manage risk, anticipate potential issues and implement appropriate mitigations

  • Keep executive sponsors informed via program management of the enterprise level integration dashboards for the portfolio of integrations and initiatives

  • Support Business Integration leader in driving the Booking Holdings level quarterly governance review process for integrations and strategic investments 

  • Maintain currency of the Booking Holdings Integration Playbook and contribute thought leadership to advance the next versions of the playbook 

  • Engage in leadership of business transformation initiatives and support the development of initiative level program management offices 


  • A Bachelor’s degree, Business Administration or Operations; MBA is preferred

  • Minimum of 5-8 years of experience in post-merger integration and/or large x-enterprise strategic program management in e-commerce, B2C SaaS business and/or a global software business 

  • Consulting experience is highly desirable

  • Preferable -2-4 years experience in business transformation

  • Experience in e-commerce and a multi-brand business strategy is preferred

  • Experience building and leading a Program Management Office for multiple concurrent initiatives

  • Experience in planning, leading and supporting post-merger integration, cross-functional / global transformation programs / initiatives and facilitating discussions with executives

  • Experience reengineering end-to-end business processes.  LEAN, Six Sigma or LEAN Sigma knowledge or certification is an asset

  • Experience working internationally and x-culturally on major initiatives

  • Advanced proficiency in Project Management tools, PowerPoint and Excel

  • Ability to be objective and think critically in consideration of leading practices that enable successful integrations

  • Demonstrated leadership and influence skills including ability to lead and collaborate with cross-functional management without formal reporting relationship

  • Experience in identifying risks to project implementations and associated mitigation strategies

  • Demonstrated ability to understand and design business processes and design solutions

  • Strong interpersonal skills, maturity and good judgment and capability of communicating with a diverse range of individuals. Ability to effectively communicate with all levels of the enterprise

  • Strong written communication skills and proven capacity to develop and deliver a point of view

  • Ability to build relationships with multiple x-functional teams to successfully implement projects

  • Innovative mindset and experience working in B2C internet service businesses

  • Ability to travel internationally.  Travel requirement can range from 40%- 50%

About BKNG 

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands: 



  • priceline

  • agoda


  • OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email with your request. M/F/V/D/SO  

Our Brands