Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.
The LMS Administrator will support the deployment of Compliance training for Booking Holdings and its brands using the LMS. This role includes the administration of training programs, troubleshooting and resolution of learner LMS issues, and ensuring system data integrity. The role would include assisting with course development and related projects as part of the Global Compliance Training and Communications team.
Responsibilities and Duties
Provides general support for all LMS users and super users for technical issues affecting learners, the platform, or courses.
Assist with administration of the Booking Holdings Compliance system platforms including but not limited to the LMS and a Conflicts of Interest Disclosure platform (COI).
Ability to perform LMS functions to deploy courses, instructor led training (ILT), build surveys, assessments, and materials.
Create any LMS metrics/reporting and provide analysis on as needed basis.
Supports ongoing maintenance of the LMS by performing regular audits of the system and creating or maintaining any LMS performance support documentation (e.g. tip-sheets and user guides).
Coordinate and participate in course testing.
Assists with coordination of specific special projects, implementations or events.
Demonstrates a commitment to continued self-growth and advancement of technical skills.
Comfortable with technology, systems, and proficiency with software tools (Word, Excel , PPT), Google Suite, web conferencing software (Zoom, Bluejeans, Webex).
General understanding of instructional design methods for both elearning, instructor led training and creating instructional materials.
Highly effective interpersonal communication skills are required to interact with individuals at all brands and all levels of the organization.
Commitment to service excellence.
Effective organization and time management skills, the ability to multitask and work collaboratively with others and independently when necessary.
Should have at least 1 – 3 years of experience with an LMS system.
Reporting and data extraction through LMS and Excel.
Experience working in a project driven environment.
Experience in a Compliance department desirable.
Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:
Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email firstname.lastname@example.org with your request. M/F/V/D/SO